Central Technology Services has a wide range of career areas to choose from. Use this list to find a career suited to your skill set...
Process teller work and on-us items
Process all exceptions, inbound returns, and statements
Import images for statements, research, and customer viewing
Customer Information File (CIF)
Maintain databases of our customers and their accounts
Capture and index documents for research and workflow
Research and Adjustments
Provide research and reconciliation for internal and external customers
telephone support for holding company employees related to CTS supported functions
Research the alerted transactions to identify and report fraudulent activity by the customer or by others
Process Retail Lockbox payments for affiliate bank customers.
Cash Management Operations
ACH – Provide technical support for all banks whose customers use the Automated Clearing House network
banking@home – Maintain databases of customers utilizing the bill payment feature of banking@home, and reconcile vendor invoices
BusinessLink – Provide technical support for full functionality of the product, and manage periodic upgrades
Account Analysis – provide technical support to Account Analysis gatekeepers; enter and validate maintenance to customer accounts as requested by the banks monthly; update profitability reports as needed
Account Reconciliation – Assemble reports and files consistent with the needs of Account Reconciliation customers
Mail Services—Resolve inaccurate mailing addresses for customers whose statements and daily notices are returned to CTS by the USPS and e-mail providers
Systems and Operations
Systems and Operations are responsible for mainframe systems software support and daily online transaction processing for all affiliate bank activities.
Network Services administers server related infrastructure technologies that surround hardware, applications, storage and security throughout the Holding Company.
Network Communications maintains the data and voice networks for Central Bancompany.
The primary focus of Client Services technicians includes support of Workstations/Laptops and the multitude of applications they run, printers, MFD’s, and DVR’s.
In this area, Application Services typically will interface with end users, Business Owners, and Vendors on a frequent basis to include Installation, upgrades, troubleshooting, and migrations.
Technical Purchasing is responsible for quoting of the product, placing and receiving the order, and ensuring the products are tracked in our technical hardware/license asset database.
The Help Desk works with both the end user and the various other technical areas to ensure problems are resolved in a timely manner.
Programmers/Analysts are responsible for the design, development and maintenance of banking related software for all holding company banks.